Frequently Asked Questions

Frequently Asked Questions

• Finest Jewelry is an extension of EGO Jewelry Trading and Manufacturing Workshop in Al Khobar.

• All pieces are made to order using gold or silver only and are stamped with the appropriate purity mark, 925 or 18K, as well as the trademark.

• Product prices are calculated per piece, not per gram.

• Manufacturing usually takes 10 business days, with the possibility of completing the order within 5 days or less, depending on the design.

• Gold plating for silver pieces is provided free of charge.

• To determine your ring size, you may visit our showroom, visit your nearest jewelry store, or use the GEMPORIA application.
• Payment and collection are available at the showroom:g.page/finestjewelry

• You may request the production of any custom design, subject to copyright and intellectual property rights.

• We are unable to begin the design or manufacturing process before the order is officially approved.

• As each piece is handcrafted, the finished item may vary slightly from the piece displayed on the websi

te or Instagram.

• Payment is available through a Tap payment link.

• Installment payments are available through Tabby.

• You may place an order through WhatsApp, explain the details of your custom request, and pay by bank transfer to the establishment’s account.

• Domestic shipping usually takes 2 to 5 business days. International delivery may take up to 21 days, depending on the destination and other factors. We are not responsible for delays caused by delivery companies.

• You may request that the order be sent directly to the recipient as a gift. An electronic copy of the sales invoice will be provided to you.

• You can view customer ratings and reviews on Google Maps http://maroof.sa/2106

• The sales invoice includes the commercial registration and license numbers, as well as the details and weights of the purchased pieces.

• To maintain the shine and quality of your jewelry, avoid direct contact with perfumes and creams. Do not wear it while showering, expose it to direct sunlight or high temperatures, or store it in a humid environment.

• The quality of craftsmanship, metal purity, and authenticity of the gemstones are guaranteed for life.